The title of my blog post says it all - I have found a web hosting service which I feel is a ‘diamond in the rough’. I am absolutely thrilled and in love with my web host, Third Sphere Hosting!
Okay, let’s put my uncanny infatuation aside and let me proceed with what you need to know if you want to know if your web host (whichever it is, right now) is truly a diamond in the rough.
Let’s face it. There are literally thousands of web hosting providers all over the internet, seeking to profit from the 1 Billion netizens (non-official count as of this writing) looking to achieve fame, fortune or just an audience for their voices.
1 Billion people online is a huge number. It is about the size of a world religion, or the population of a nation. 1 Billion people will have a diverse range of needs, wants and motives to get online and have a presence online via their own websites and thus, the thousands of web hosting services out there should also provide a myriad range of services catering to the unique needs of their clients.
How do you, one out of the 1 Billion, find the one web host out of the thousands available, that would be your diamond in the rough, the partner that would serve you well and be your launchpad to the your attainment of your online dreams?
Simple, you act like an employer filtering the list of prospective employees looking to get a job from your company. You are in control here. The money is in your pocket (or wallet, or bank account), so you can afford to pick and choose which web host is the best for your online needs.
How does an employer look for the best person for the job? You look for qualities. Here are the qualities that you should look for when assessing whether or not a web host is perfect for you:
The first quality is Reputation. This is where social proof plays an important part in your decision-making process. If many people say that a certain web host is great and then you also compare that with the number of people who disagree (which is lesser or non-existent), then most probably you have something worthy to consider.
You can gauge the reputation of a web host by doing a search for phrases such as “[Name of Web Hosting Service Here] reviews” or if you want to find out what negative things people are saying about your prospective web host, “[Name of Web Hosting Service Here] sucks”.
Read everything that people have to say about your web host and decide for yourself. Usually the best indicator or helper that you can have in making a decision is another human being.
Go to the web hosting review forums and search for posts or articles that talk about the particular web host you are assessing. You have to be cautious here as some websites that review web hosts are actually just fronts to promote all the web hosting services as affiliates, even though the website gave a negative review of the web host.
Be very critical even when it comes to reading other people’s reviews. Some reviews are not honest. Double and triple check by running that web host name in a search engine and look for negative reviews of it. This is where negative rather than positive thinking will serve you well.
At this point, you should have a list of about 2 to 3 web hosting services that are possible candidates for you, based on the web host research you had just performed. Ideally, looking for a good web host based upon the honest opinions and truthful recommendations of other people alone should suffice. But you don’t want to be someone who just follows the crowd, do you?
This is where the second quality comes into your assessment - Satisfaction of your Needs.
What are your needs?
What do you want from a web host?
What do you seek to achieve online with a website (or websites)?
List down all your needs, from the mundane technical details to the grandest of your ambitions. Then, one by one, place all these needs of yours with respect to the features provided by the web hosting service you are reviewing.
Does the web host serve your every need? Most of them? None of them?
How much traffic do you want to get? How much bandwidth do you need?
How much space do you need? These are the questions you need to ask yourself.
There is a catch, though. It is not necessarily wise to pick the web host that offers the cheapest plan on Earth for the most amount of web space and bandwidth on the Internet. Eye such “cheap” plans with extra suspicion as you would a snake oil merchant. Of course, I’m not saying that all web hosts which offer competitive pricing are sneaky. I am just saying that you should be careful for your own good.
Third Sphere Hosting offers (as of this writing) only 500MB of web space and 40GB of bandwidth, plus a host of other useful e-commerce features, for $24.95 per month. At one glance, this plan seems unattractive compared to other hosts that offer Terrabytes of space and Terrabytes of bandwidth for only $7 a month.
Do not be tempted by the dark side. Use the research skills I have explained in the previous paragraphs to see if these web hosts are any good.
This brings me to the third quality - Price.
By saying ‘Price’, I do not mean that the lowest one is the best one.
You need to move away from that cheap mindset and take on the mindset of a webmaster, an Internet business owner (if you happen to be one in the first place) or an investor.
Which of the web hosts you are considering offers the best value, has the highest reputation and charges the best, most affordable fee? You need to put value, reputation and quality above price. Price only comes after everything else.
If you put price above value, quality, reputation and reliability, you will end up losing more money (plus time and energy) than if you had put price after everything else that matters.
Looking for a great web host should be like looking for a great house or a great car. A house or a car is not only something that you need but also something that your life would depend upon. It would be foolish to pick the cheapest house and the cheapest car and then jeopardise your life, your safety and your comfort.
Same goes for your website and your choice of web hosting service.
The fourth quality is - Service or Support or Reliability.
How fast does the web hosting company’s customer support respond to your query?
Do they respond to you as if you are the King or Queen (you are!), or do they seem to treat you like some ignorant and hopeless tech-illiterate inferior to their geeky tech-savvy status?
My experience with Third Sphere Hosting’s customer support has been really pleasant. Their very CEO usually takes the time and trouble to respond to their customer’s often hard-to-satisfy queries.
A great web host must understand everything you need and then give them to you.
Notice that I have so far only highlighted the mostly non-technical qualities of a good web host. This is fitting because when their Reputation, Needs Satisfaction and Reliability are in place, everything else should fall into place.
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